Last Updated: 01 Feb 2026
Thank you for purchasing from New Digi Store Online (https://newdigistore.online/). Please read our Refund Policy carefully before making a purchase.
All products sold on our website are digital products (eBooks, printable worksheets, digital downloads).
There is no physical delivery. Once the product is delivered digitally, it is considered “used”.
Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed. This is to prevent misuse or unauthorized distribution.
Refunds or replacements may be considered only in the following cases:
You did not receive the download link after successful payment
The file is corrupted or not opening
There is a technical error from our side
In such cases, we will first try to resolve the issue by providing a fresh download link or correct file. Refunds (if approved) are at our sole discretion.
If you are charged twice for the same product due to a payment error, please contact us with payment proof.
We will verify and process a refund for the duplicate transaction.
To report any issue, please contact us through our website:
👉 https://newdigistore.online/
Include your order details and a description of the problem. Our support team will assist you.
If a refund is approved, it will be processed within 5–10 business days, depending on your payment method and bank/payment gateway.
We reserve the right to modify this Refund Policy at any time.
Any changes will be updated on this page.